Privacy Policy

Who we are

Tourist website El Calafate Glacier Guide helps you get to know ins and outs at El Calafate Glacier. The website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we do not collect the data shown in the comments form, and also the visitor`s IP address and browser user agent string because our website uses worldwide blog comment hosting service Disqus.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We store customer’s personal data during 10 years to provide a range of services that meet customer’s need. This data will never be used for commercial purposes. Ordering an excursion using the feedback form or e-mail, a website visitor agrees that his/her personal data, which can include name, surname, father’s name, e-mail, phone number, etc. may be given to tour guides, including those not mentioned on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Hyperlinks to third-party websites

Our website may contain links to other websites which are not operated by us. We are not responsible for their content. We recommend reviewing the privacy policy of each website you visit, if any.

Analytics and who we share your data with

This website uses third-party internet services gathering information independently of us: Google Analytics, Google AdSense,, Affiliate Partner.
They can share the data with other services, and they may use the data to personalize their own advertising network. The visitor can read the user agreements of these organizations on their websites. There you can refuse the collection of your personal data, for example Google Analytics opt-out can be found here.

We do not share personal information with other organizations and services not covered by this privacy policy. The only exception is the transfer of information under the legal requirements of state bodies authorized to carry out these actions.

Data storage, modification, and deletion

The user who has provided his / her personal data to website has the right to change and delete the data, as well as to withdraw his/her consent to for the data processing. Your personal data will be stored for the time necessary to fulfill the purposes for which we are processing your personal information on the website; at the end of the use of your data the website administration will delete them. To access your personal data, please, contact the website administration by the following e-mail: We may transfer your personal data to a third party only with your voluntary consent; if they are transferred, we are not able to change data in other organizations not related to us.

What rights you have over your data

If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Changes to privacy policy website may update its privacy policy from time to time. We will notify you of any changes by posting a new privacy policy on this page. We monitor changes in legislation relating to personal data in the European Union, USA and other countries. If you leave personal data on this website, we will notify you of changes to the privacy policy. If your personal data has been entered incorrectly, we will not be able to contact you.

Additional information

Use of technical data when visiting the website

When you visit the website the database stores records of your IP address, time of visit, browser settings, operating system, as well as other technical information necessary for the correct display of the website content. This data does not reveal the visitor’s identity.

Providing information to children

If you are a parent or a guardian and you know that your children have provided us with their personal information without your consent, please contact us: Sharing personal data of children under 18 without the consent of parents or guardians is prohibited on our website.

How we protect your data

The website uses HTTPS Protocol, which provides data encryption and makes them inaccessible for viewing by third parties. The website staff is trained to counter the attempts of third parties to hack the website or to obtain data from the website by other methods. The website uses special scripts designed to detect and block external threats.

What data breach procedures we have in place

The website staff is trained to counter the attempts of third parties to hack the site or to obtain data from the website by other methods. The website uses special programs designed to detect and block external threats. Facilities of our hosting service provider are equipped with special programs to detect threats to the security of the website.

Feedback, final provisions

For questions related to the privacy policy, please contact the administration by e-mail, or using the contact form specified in the relevant section of this website. If you do not agree to this privacy policy, you may not use the services of, in this case, you must refrain from visiting our website.

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